Head Office UK

                    Unit 2 Rodney House, Scotts Park, James Street, Westhoughton, Bolton, BL5 3QR

T. +44 (0)1942 817 489 I     I  E. [email protected] 

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All Fortress SEFA customers are supported by a 24HR emergency repair service. This service ensures an immediate response to breakdowns, reducing disruption to your business and preventing breach of secured access. In the case of a problem with equipment, please call the Fortress Andersons repair department on:

24hr help line - 01942 817489






Fortress Andersons Service Agency


FASA are Fortress's in-house service and repair company, we specialise in maintaining the operational functionality of our products, allowing our clients to focus on their business interests without sacrificing productivity.


Regular service and maintenance ensures that your door is operating in a safe and effective manner, as well as providing the optimal operating performance and lifespan from your equipment. Early detection and repair of damage and or defects prevents costly faults developing and significantly reduces the risk of disruption to your business caused by breakdown. Service intervals are determined by the frequency of door use. As a minimum legal standard, electrically operated doors must be serviced at least once every 12 months.


A service on a door consists of a rigorous check of every major door component . If any problems are identified, our engineers are able to make on site repairs. Our on call service vehicles are equipped with all the relevant tools and parts to allow for a swift and efficient service. Following the service the on call engineer will compile a report which ensures the door is fully operational and meets the latest legislations and health and sefety requirements.


Annual Service Packages can cost as little as £135, with a free annual service, 25% discount on parts and a 'queue jump' on 24/7 emergency call-outs. The service package entitles you to the following:


- Free service of first shutter door

- Reduced service cost on multiple doors - £45 per shutter door

- Reduced cost for servicing dock levellers, fire shutters, insulated roller shutters, sectional overhead doors and speed doors - £65 each

- £35 service on inflatable seals

- £15 service on steel doors

- 25% discount on repair parts



To arrange a service please call our team on :    01942 817489



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Fortress SEFA LLP. Unit 2 Rodney House, Scotts Park James Street, Westhoughton, Manchester

Registration number : NC941